How to book lowest fares

Key tips for how to get the lowest ski train and snow train fares and how to save money when travelling to ski resorts by train.


Tip 1: Book early if possible, especially for independent travel

seatingphoto:Daniel Elkan Relaxing on the Eurostar

Most train tickets are sold in price bands and the earlier you book, the more chance of finding cheaper tickets. Therefore, it's important to know when booking opens is important.  The Eurostar Ski Train is now on sale for the entire 2015-16 season, as is the London-Lyon leg of the Eurostar to French Alps via Lyon. By contrast, tickets for indirect journeys (where you change train in Paris, for example) go on sale around 90 days before the date of travel, with the first tickets going on sale in October 2015.

You can already book ski holidays by train with the Eurostar Ski Train and Eurostar + TGV from some tour operators - to view these packages visit our ski holidays by train section.


Tip 2: Rail-inclusive ski packages can be very good value

introductionphoto:Daniel Elkan With a rep in Les Arcs

Most tour-operator rail-ski packages include the train element and transfers from station to resorts, and with everything included, these can be good value.  Some of the bigger tour operators like Inghams and Crystal have their own allocations of seats at fixed prices. In some cases these are matched at the same price as flying. In some cases there is a small supplement for taking the train, but then you are getting a far better quality of journey, so still worth it, we would say.  Plenty of independent ski tour operators can offer train travel too - at rates that are similar to public rates.

You can view and browse all these packages in our rail packages section.


Tip 3: Use the phone, not just the web

new exteriorphoto:Daniel Elkan Enjoying the views at the cafe-bar

Whether you are booking independent rail travel to ski resort, or a rail-ski package from a tour operator, use the phone as well as the web. This will help you find independent fares or rail-ski packages that aren't obvious to find online, even though they exist. Booking websites and rail company call centres have access to the same fares, but by phoning up you can frequently benefit from the expertise of staff who can help find what you want.

And indeed, the systems that power train-company websites don't allow certain kinds of train to be booked in one go. It's bonkers, considering this is the year 2015. The underlying ticket systems are sometimes so complicated that the online interface can't cope. However, the member of staff at the train company call centre can.

So start your research online, but then pick up the phone - either to check that what you've found is in fact the best option; or to get someone to help you find what you are after and save you the frustration. This is especially the case when booking for a group of friends or family - you may be talking about £1000 or more worth of train tickets.  It's worth a phonecall for peace of mind, even if you end up booking online. Indeed, there are at least six reasons to book rail travel on the phone.

Rail company Phone number Opening hours
Eurostar 01233 617 575  8am - 7pm Mon-Fri;  9am - 5pm Sat-Sun.
Voyages SNCF 01732 520 550 or 0844 848 5848  9am - 7pm Mon-Fri, 9am - 6pm Saturdays.
Switzerland Travel Centre 0207 420 4934 9am - 5pm Mon-Fri; 9am - 1pm Saturdays.

It is worth noting that some rail-ski packages and some independent fares may not be apparent or viewable online - another reason to phone.


Tip 4: Going indirect may save you money

new exteriorphoto:Daniel Elkan Group TGV in the mountains.

If you are headed for the Tarentaise region (for resorts such as Tignes, Les Arcs, La Plagne and Meribel), served by the direct Eurostar Ski Train, you might find that you could save around £50 - £100 per person by taking indirect trains back. That means that instead of taking the direct Ski Train both ways, travel out on the direct train but come back by TGV to Paris and then Eurostar from Paris to London.  Sure, you have to change in Paris, but you can do this easily - see our guide - simply by taking a taxi (costs about 15-20 euros per taxi).

Conversely however, sometimes the direct Eurostar Ski Train can be cheaper than the combination of Eurostar + TGV. Sometimes if you are booking a direct train outbound, rail company websites won't physically allow you to book an indirect option inbound - so if this seems to be the case, phone them.

Snowcarbon will show you these options - start at our resorts and journey planner section and then you'll be able to click to view pricing and booking options.  Booking sites we recommend are Loco2,  Voyages SNCF (formerly Rail Europe) and Eurostar.


Tip 5: Book combined journeys in one go

new exteriorphoto:Daniel Elkan Arriving in Paris.

Some rail journeys from London to the Alps combine a Eurostar to Paris and then a train from Paris to the Alps.  This onward train from Paris might be a daytime TGV train or overnight Corail Lunea sleeper train to the French Alps.

But this throws up a question, because the Eurostar booking horizon is 120 days ahead of your date of travel - further ahead than the 90-day horizon for booking your onward train. Should you book these journeys separately or in one go?

The answer is that on balance, it is better to wait until the whole of your journey is bookable  - and book it all in one go. 

You can read a fuller explanation about this in our special guide: Should you book your Eurostar before booking onward trains to the Alps?


Tip 6: When booking online, check fares for "one adult" first

new exteriorphoto:Daniel Elkan Holiday in St Gervais and Megeve.

When you are checking fares online, rail-booking websites - including Snowcarbon - ask you to select the number of people.  It is set at "one adult" automatically, and when you first search for fares keep it this way (checking for just "one adult" initially). Doing this will help you make sure of finding the cheapest tickets.

Why is this important? Rail fares are sold in price bands, with a certain number of seats available at each price. If you try to book a group of say "4 adults" and there are only two tickets available at the lower price,  the rail-company's online booking system may sometimes automatically charge the higher price for all four tickets. They do this because the rail-booking systems are not sophisticated enough to book the two lower price tickets and then the two higher price tickets. Ridiculous perhaps, but that's the reality.

Fortunately this won't happen often, because the chance of your booking taking up the last of the cheaper and first of the more expensive, is small. So normally you will be shown the cheapest tickets for all your party. But on occassion, this may not be the case.  So check prices first using the default of one adult.

If in any doubt when booking online or if you find that the system is asking seemingly too much for multiple adults, phone the rail company call centre and ask them to book the seats for you.


Tip 7: On the phone, state that you want help finding the lowest fares

seatingphoto:Daniel Elkan Chillin' on the TGV

If you are on the phone to a rail company’s call centre, state clearly at the start of the call that you need help finding the lowest-priced fares.

Remember that you can mix and match tickets, taking one route on the way out and another on the return leg.

You might also consider going just one way by train, and flying back (or vice versa). Normally, buying a single train ticket to or from Europe costs about 25% more than if it was bought as part of a return journey, but this can still be worth it overall.


Tip 8: Check on discounts for children and group travel

new exteriorphoto:Daniel Elkan Fun near St Anton

For travel from the UK to the Alps, children under 4 can travel for free on Eurostar and European trains (but without a reserved seat). Independent fares for children aged 4-11 on most services are lower than adult prices by approximately 30%, and sometimes the discount is even greater.

On some services in Switzerland and Austria, children travel for free if travelling with an adult family member.


Tip 9: in some cases, shop around

seatingphoto:Alpbach Tourism

For most French destinations, for example, Loco2, Eurostar and Voyages SNCF (formerly Rail Europe) usually have access to exactly the same fares.

However, for other destinations, different rail companies may have access to different fares, as well as specialist knowledge of their region’s trains.

On Snowcarbon we’ll always put you in touch with the most appropriate rail company for your destination. You can read more about your booking options here too.


Tip 10: Consider transfer costs

new exteriorphoto:Daniel Elkan Transfer vehicle

Bus tickets from railway stations to resorts usually cost 14€ or less, and a full taxi doesn't cost much more person either.  Some hotels, chalets and tour operators will pick you up from the station free of charge - always check this.

Taxi and bus fares from station to resort are shown on the transfer-guide page on each ski resort listed on Snowcarbon - and they are a big saving over airport transfers.


Tip 11: Discounts on domestic rail travel to St Pancras

new exterior photo:Daniel Elkan About to board at St Pancras.

If you are travelling to London from another part of the country, you can get disounts on domestic rail travel to St Pancras.
This little-known service - only available by phoning the number below - not only gets you discounted travel to London; it also gives you the reassurance that if your regional UK train or your returning Eurostar trains are delayed or cancelled your onward carrier will reaccommodate you even - regardless of the type of ticket you have.
The tickets also include tube transfers and railcard discounts where appropriate.
To get the discount, you phone 01233 617 913 and give them the reference number for your Eurostar tickets – either for tickets booked independently, or via a tour operator. You can only do this service once the domestic booking window has opened, and only over the phone.  Eurostar says:“As the office is singly staffed some perseverance may be necessary at busy times! We must have time to post the tickets out to the client.  Tickets booked at short notice or over the value of £50 are subject to an £8 special delivery charge on the total.”
The office is staffed from 9am – 5pm Mondays to Fridays by a wonderfully helpful and knowledgeable chap called Bob.


Tip 12: Discounts for groups of 10 or more

photo:Daniel Elkan A group arriving at Paris

For most journeys to the Alps, you need to have 10 people to get a group discount. Your group could be just adults, or a mix of adults and children, and either way a group discount would apply.
But - as with many aspects booking rail travel - the rules aren’t quite as simple as they could be.  For certain types of journey, the rules state that the first 10 tickets in the group booking must all be of the same ticket type.  That means that in order for the tickets to be booked as a group and have the group discounts apply, the booking must include a minimum of 10 adult tickets or 10 child tickets. Now, if your group consists only of adults, that's all fine – happy days.  But what if you are a family party with a mix of adults and kids?  Well for most journeys, this doesn’t matter.  But for some journeys, it does. (see also table below)

Let’s take an example, in order to make things clearer:  The Jones family wants to go skiing by train, and of course get the lowest fares.  They are seven adults and five young children. Does this count as a group of 12?  
For a journey on the Eurostar Ski Train it does.
And a journey to the Alps by Eurostar to Paris and then TGV train it does too.
But for a journey to the Alps by Eurostar to Paris and then sleeper train, the Jones family are going to need a minimum of 10 of the tickets to be adult tickets.

But the Jones family doesn’t have 10 adults travelling; they only have seven adults.  So three of the children would need to have adult tickets for the group discount to apply.  Counting three of the children as adults is fine in legal terms.  But adult fares are more expensive than child fares. Which begs the question: is it worth it? As a rule of thumb, yes it probably still is worth it.  But it will depend on how many children are having their tickets booked as ‘adult’.  And it certainly would be if you are counting youths or seniors as just adults, because youth and senior discounts are almost always worth ignoring.

Remember, most journeys this 'all same traveller type' isn’t a requirement anyway. And where it is, it’s still worth applying for group travel discounts, because you will still be able to choose to book as a non-group with normal public fares, and the train company will be able to advise at time of booking as to which is likely to be cheaper.

Train journey Train company you are booking with Group discount Mix of passenger age types OK? Groups can book in advance of the public booking window?  
Eurostar Ski Train (direct) Eurostar 10% or more Yes - any mix of ages counts No, but they can register Yes (= Scenario 1)
Eurostar Ski Train (direct) Voyages SNCF 5% Yes - any mix of ages counts No, but they can register Yes (= Scenario 1)
Eurostar + TGV Eurostar 10% or more Yes - any mix of ages counts, as long as the fare is a Connection Fare No, but they can register Yes (= Scenario 1)
Eurostar + TGV Voyages SNCF Up to 50% Yes - any mix of ages counts, as long as the fare is a Connection Fare Yes Yes (= Scenario 1)
Eurostar + sleeper train Voyages SNCF Up to 50% Yes, but minimum of 10 of same age type required Yes No (= Scenario 2)

There's more about this in our guide to travel and discounts for 10 or more people.