How to book lowest fares

Here are our key tips for how to get the lowest fares and best value when travelling to ski resorts by train.

Tip 1: Book early if possible, especially for independent travel

seatingphoto:Daniel Elkan Relaxing on the Eurostar

Most train tickets are sold in price bands and the earlier you book, the more chance of finding cheaper tickets, so knowing when booking opens is important.  The Eurostar Ski Train goes on sale in July 2014 - and at that point you ca book any date for the entire 2014-15 season. By contrast, tickets for indirect journeys (where you change train in Paris) go on sale around 90 days before the date of travel, with the first tickets going on sale in October 2014.

You can already book ski holidays by train with the Eurostar Ski Train, Eurostar + TGV, Eurostar + sleeper train from some tour operators - to view these visit our ski holidays by train section.

Tip 2: Rail-inclusive ski packages can be very good value

introductionphoto:Daniel Elkan With a rep in Les Arcs

Tour-operator packages that include rail travel at preferential rates and transfers from stations to resorts can be good value.  Some of the bigger tour operators like Inghams and Crystal have their own allocations of seats at fixed prices. In some cases these are prices the same as if you fly, and in some cases there is a small supplement for taking the train. 

Plenty of independent ski tour operators can offer train travel too, at rates that are similar to public rates. You can view these on our rail packages section.

Tip 3: Use the phone, not just the web

new exteriorphoto:Daniel Elkan Enjoying the views at the cafe-bar

Whether you are booking independent rail travel to ski resort, or a rail-ski package from a tour operator, use the phone as well as the web. This will help you find independent fares or rail-ski packages that aren't obvious to find online, even though they exist. Booking websites and rail company call centres have access to the same fares, but by phoning up you can  - hopefully - benefit from the expertise of staff who can help find what you want.

Start your research online, but then use the phone - either to check that what you've found is in fact the best option; or to get someone to help you find what you are after and save you the frustration. This is especially the case when booking for a group of friends or family - you may be talking about £1000 or more worth of train tickets.  It's worth a phonecall for peace of mind, even if you end up booking online. Indeed, there are at least six reasons to book rail travel on the phone.

Rail company Phone number Opening hours
Eurostar 01233 617 575  8am - 7pm Mon-Fri;  9am - 5pm Sat-Sun.
Voyages SNCF 01732 520 550  9am - 7pm Mon-Fri, 9am - 6pm Saturdays.
Switzerland Travel Centre 0207 420 4934 9am - 5pm Mon-Fri; 9am - 1pm Saturdays.

It is worth noting that many rail-ski packages and some independent fares can only be booked on the phone.

Tip 4: Mixing trains may save you money

new exteriorphoto:Daniel Elkan Group TGV in the mountains.

If you are headed for the Tarentaise region (for resorts such as Tignes, Les Arcs, La Plagne and Meribel), served by the direct Eurostar Ski Train, you might find that you could save around £50 - £100 per person by taking indirect trains back. That means that instead of taking the direct Ski Train both ways, travel out on the direct train but come back by TGV to Paris and then Eurostar from Paris to London.  Sure, you have to change in Paris, but you can do this easily - see our guide - simply by taking a taxi (costs about 15-20 euros per taxi).

Conversely, sometimes the direct Eurostar Ski Train can be cheaper than the combination of Eurostar + TGV. Sometimes if you are booking a direct train outbound, rail company websites won't physically allow you to book an indirect option inbound - so if this seems to be the case, phone them.

Snowcarbon will show you these options - start at our resorts and journey planner section and then you'll be able to click to view pricing and booking options.  Booking sites we recommend are Loco2,  Voyages SNCF (formerly Rail Europe) and Eurostar.

Tip 5: Book combined journeys in one go

new exteriorphoto:Daniel Elkan Arriving in Paris.

Some rail journeys from London to the Alps combine a Eurostar to Paris and then a train from Paris to the Alps.  This onward train from Paris might be a daytime TGV train or overnight Corail Lunea sleeper train to the French Alps.

But this throws up a question, because the Eurostar booking horizon is 120 days ahead of your date of travel - further ahead than the 90-day horizon for booking your onward train. Should you book these journeys separately or in one go?

The answer is that on balance, it is better to wait until the whole of your journey is bookable  - and book it all in one go. 

You can read a fuller explanation about this in our special guide: Should you book your Eurostar before booking onward trains to the Alps?

Tip 6: When booking online, check fares for "one adult" first

new exteriorphoto:Daniel Elkan Holiday in St Gervais and Megeve.

When you are checking fares online, rail-booking websites - including Snowcarbon - ask you to select the number of people.  It is set at "one adult" automatically, and when you first search for fares keep it this way (checking for just "one adult" initially). Doing this will help you make sure of finding the cheapest tickets.

Why is this important? Rail fares are sold in price bands, with a certain number of seats available at each price. If you try to book a group of say "4 adults" and there are only two tickets available at the lower price,  the rail-company's online booking system may sometimes automatically charge the higher price for all four tickets. They do this because the rail-booking systems are not sophisticated enough to book the two lower price tickets and then the two higher price tickets. Ridiculous perhaps, but that's the reality.

Fortunately this won't happen often, because the chance of your booking taking up the last of the cheaper and first of the more expensive, is small. So normally you will be shown the cheapest tickets for all your party. But on occassion, this may not be the case.  So check prices first using the default of one adult.

Many thanks to skier John from West Sussex, who wrote in telling us about this, which he discovered when making a booking online (he phoned the train company afterward and they refunded the difference) so that we could let other skiers know.

If in any doubt when booking online or if you find that the system is asking seemingly too much for multiple adults, phone the rail company call centre and ask them to book the seats for you.

Tip 7: On the phone, state that you want help finding the lowest fares

seatingphoto:Daniel Elkan Chillin' on the TGV

If you are on the phone to a rail company’s call centre, state clearly at the start of the call that you need help finding the lowest-priced fares.

Remember that you can mix and match tickets, taking one route on the way out and another on the return leg.

You might also consider going just one way by train, and flying back (or vice versa). Normally, buying a single train ticket to or from Europe costs about 25% more than if it was bought as part of a return journey, but this can still be worth it overall.

Tip 8: Check on discounts for children and group travel

new exteriorphoto:Daniel Elkan Fun near St Anton

Children under 4 can travel for free on Eurostar and European trains (but without an reserved seat). Independent fares for under-12s are lower than adult prices by 30% (or sometimes more).  On some services in Switzerland and Austria, children travel for free if travelling with an adult family member.

Think about group discounts too. You can qualify for these with 10 or more people on the Eurostar, TGV and Corail Lunea. See also our guide to group ski holidays by train.

Tip 9: in some cases, shop around

seatingphoto:Alpbach Tourism

For most French destinations, for example, Loco2, Eurostar and Voyages SNCF (formerly Rail Europe) usually have access to exactly the same fares.

However, for other destinations, different rail companies may have access to different fares, as well as specialist knowledge of their region’s trains.

On Snowcarbon we’ll always put you in touch with the most appropriate rail company for your destination. You can read more about your booking options here too.

Tip 10: Consider transfer costs

new exteriorphoto:Daniel Elkan Transfer vehicle

Bus tickets from railway stations to resorts usually cost 10€ or less, and a full taxi doesn't cost much more person either.  Some hotels, chalets and tour operators will pick you up from the station free of charge - always check this.

Taxi and bus fares from station to resort are shown on the transfer-guide page on each ski resort listed on Snowcarbon - and they are a big saving over airport transfers.

Tip 11: Discounts on domestic rail travel to St Pancras

new exterior photo:Daniel Elkan About to board at St Pancras.

If you are travelling to London from another part of the country, you can get disounts on domestic rail travel to St Pancras.
This little-known service - only available by phoning the number below - not only gets you discounted travel to London; it also gives you the reassurance that if your regional UK train or your returning Eurostar trains are delayed or cancelled your onward carrier will reaccommodate you even - regardless of the type of ticket you have.
The tickets also include tube transfers and railcard discounts where appropriate.
To get the discount, you phone 01233 617 913 and give them the reference number for your Eurostar tickets – either for tickets booked independently, or via a tour operator. You can only do this service once the domestic booking window has opened, and only over the phone.  Eurostar says:“As the office is singly staffed some perseverance may be necessary at busy times! We must have time to post the tickets out to the client.  Tickets booked at short notice or over the value of £50 are subject to an £8 special delivery charge on the total.”
The office is staffed from 9am – 5pm Mondays to Fridays by a wonderfully helpful and knowledgeable chap called Bob.